dynIT
Micosoft Certified
 

 

dynIT can offer you excellent Business IT Support for all aspects of your business. We are able to help you without even visiting your premises by using some fantastic remote assistance software.

Please see below our price plans for Businesses IT Support.

 
dynIT Price Plan
Hourly Rate Annual Cost Total Cost Per Year
Standard
£60.00
£0.00
£12,480.00
Basic
£50.00
£1,000.00
£11,400.00
Medium
£40.00
£2,000.00
£10,320.00
High
£30.00
£3,000.00
£9,240.00
Total Cost Per Year is calculated with the assumption of 4 hours of support each week of the year
Cover Break Down
Standard
Once call for support has been made, dynIT will start resolving the issue within 2 Working Days. Working Days are Monday to Friday. Saturday and Sunday is charged at 1.5 normal rate. Bank Holidays are not included
Travel time is added to the total cost at the standard rate
All parts bought from dynIT are covered for 1 year
Basic
Once call for support has been made, dynIT will start resolving the issue within 1 Working Days. Working Days are Monday to Friday. Saturday and Sunday is charged at 1.5 normal rate. Bank Holidays are not included
Travel time is added to the total cost at the standard rate
*Complete site maintenance check every 6 months. £15 per PC/Server, £10 Miscellaneous. Hourly Rate is not applied and Travel time is not charged 
All parts bought from dynIT are covered for 1 year
Medium
Once call for support has been made, dynIT will start resolving the issue within 5 hours. Cover includes Saturday and Sunday but not Bank Holidays. Saturday and Sunday is charged at the Medium Support standard rate of £40 p/h. Bank Holidays will be charged at 1.5 normal rate
Travel time is included with this cover
*Complete site maintenance check every 3 months. £10 per PC/Server, £5 Miscellaneous. Hourly Rate is not applied and Travel time is not charged 
All parts bought from dynIT are covered for 1 year
High
Once call for support has been made, dynIT will start resolving the issue within 2 hours. Cover includes Saturday, Sunday and Bank Holidays
Travel time is included with this cover
Complete site maintenance check every 3 months.
All parts bought from dynIT are covered for 2 years
Legend
* This option is available at customer request
 

 

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